NWS Jacksonville » Frequently Asked Questions » Webpage | Radar | Text Products | NWS Operations | NOAA Weather Radio & Alternatives

Q. A link on the webpage is broken. Can you fix it?
A. Yes!  Please e-mail the webmaster and describe the link and what page it is on.  We appreciate the assistance!
Q. Some of the products on the webpage use abbreviations, acronyms, or terms that I'm not familiar with.  Is there any place I can go for clarification?
A. Yes!  Visit the NWS JetStream Page for more information on contractions and terms.  We also have a local Public Glossary and Marine Glossary.
Q. Where can I go to find rainfall amounts for a certain area of town?
A. Daily rainfall totals can be found in our Regional Temperature and Precipitation Table, while monthly totals can be found in our Monthly Climate Summary, both on the Climate Page.  In addition, you can also visit our local CoCoRaHS page with links to a collaborative rainfall measurement network, including instructions on how to participate and latest rainfall observations from amateur observers.
Q. Where can I find information on lake and river levels and forecasts?
A. Look for a link called "Rivers/Lakes" on the blue navigation bar on the left side of our webpages.  If you need further information, you may be able to find it at the Southeast River Forecast Center webpage, the USGS webpage, or the U.S. Army Corps of Engineers webpage.
Q. Where can I find information about sunrise, sunset, moon phase, or tides?
A. For astronomical information, look for a link called "Sun & Moon Data" under the Climate section on the blue navigation bar on the left side of our webpages.  If you need further information, you may be able to find it at U.S. Naval Observatory webpage.  For tide information, look for a link called "Local Tides" in the Additional Info section of the navigation bar.
Q. Is it possible to have the radar pages automatically refresh?
A. Yes!  This feature is now available on our enhanced radar loops by toggling AutoUpdate to "On".  You must have Adobe Flash for these loops to function.
Q. Why won't the radar loops work on my computer?
A. If your computer will not display radar loops, make sure you have the latest version of Adobe Flash.
Q. Are quicker loading radar loops available for those with dial-up internet connections?
A. Yes!  Just click on "Standard Version" near the top of the radar page.  These images and loops do not use Flash and should load more quickly.
Q. Where can I find out more information about National Weather Service radars and radar webpages?
A. Visit the NWS Jetstream webpage for more information about how radar works and explanations of how to use web-based radar.
Q. Is it possible to get printer-friendly versions of text products?
A. Yes! Click on "Printer-friendly version" above each text product. You can then print from your browser. If you wish to print a pop-up window, just click the "Print" icon in your new browser tab.
Q. Is it possible to get previous versions of text products?
A. Yes! Above each text product (to the upper right) are previous/next/latest version links. Up to 15 versions of each product may be accessed.
Q. What is a "severe" thunderstorm?
A. The National Weather Service classifies a severe thunderstorm as a storm that has winds greater than or equal to 58 mph (50 knots) and/or hail one inch (quarter size) in diameter or larger.  Hail size is determined by the largest size observed.  Lightning does not factor into the designation of a severe thunderstorm.
Q. What area does the National Weather Service in Jacksonville provide forecasts and warnings for?
A. NWS Jacksonville provides service for most of northeast Florida and southeast Georgia (see map).  Our surrounding offices include NWS Charleston, NWS Atlanta, NWS Tallahassee, NWS Tampa, and NWS Melbourne.
Q. Where can I find information about NOAA Weather Radio?
A. Look for a link called "Weather Radio" under the Weather Safety section on the blue navigation bar on the left side of our webpages.  That page contains links to transmitter frequencies, coverage areas, SAME codes, and other useful information.
Q. Is there a link available to listen to live NOAA Weather Radio on the internet?
A. NWS Jacksonville now provides certain non-critical NOAA Weather Radio audio products on our website.  Multiple audio products are available on our NOAA Weather Radio transmitter page, and single audio products are available in other locations on the website by clicking the audio icon icons.  This is not streaming audio, and pop-up windows must be refreshed or reloaded for the most current information.  Latest information may not be available, and this is not a substitute for NOAA Weather Radio during significant weather.
Q. Does the National Weather Service offer automatic severe weather alerts (via pager, e-mail, etc.)?
A. Not currently.  The quickest and best way to receive watches and warnings from the National Weather Service is with a NOAA Weather Radio.  You can be alerted to impending severe weather day or night, and you don't have to be near a computer.  For more information, visit our NOAA Weather Radio Page.  For warnings, watches, and advisories on the web, as well as weather safety tips, visit our Severe Weather Page.
?  More questions about the local National Weather Service office?  Please visit our Office Staff/Contact page.
? More questions about NOAA or the National Weather Service in general?  Visit Answers@NOAA.gov.

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